Any change in dates and/or itinerary cannot be guaranteed & is subject to availability.

Cancellation policy:

If a booking is cancelled 24 hours prior to commencement of your tour/transfer, the entire deposit is refunded. Full cancellation fee applies if the tour/transfer is cancelled within 24 hrs or incase of no show.


In the event that your tour or transfer is cancelled due to COVID-19 Alert Level restrictions, we will provide full refund for your booking.


The Operator reserves all rights to cancel any Activity at its discretion for (but not limited to) any of the following reasons: a) waterway, road or weather conditions; b) unsuitability of Guest(s) due to reasons such as age, ill health, poor fitness, intoxication or any other reasons rendering a Guest unsuitable or unfit to participate in the Activity; c) any other circumstances which are beyond the reasonable control of the Operator. All Guests agree to adhere to any instructions in relation to the Activity from the Operator at all time.